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Yost Ice Arena Information Guide

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AUTOMATED TELLER MACHINES
An automated teller machine is located near the lobby restrooms in the northwest corner of the building.

BABY CHANGING AREAS
Changing Tables are located in all restrooms on the first level and in the women's restroom on the second level of Yost Ice Arena.

BAG POLICY
Guests arriving to Yost Ice Arena are encouraged to arrive early and travel light. Guests entering Yost Ice Arena with a bag of any size will be searched by a Yost Arena Event Team member prior to having their ticket scanned. Oversized bags are prohibited. Bags that have passed inspection must fit comfortably under your seat. Yost Ice Arena does not provide an area to check bags, coats or any other personal belongings. Please note that guests are advised to leave all bags at home to avoid having to wait in line at the bag inspection area.

CAMERAS AND VIDEO EQUIPMENT
Single-frame flash photography is allowed. All forms of video and motion-picture cameras are strictly prohibited. Guests are also forbidden to use lighting or camera support pods at Yost Ice Arena. Cameras with lens longer than 6-inches are prohibited.

CONCESSIONS
Full service concession stands are available around the arena's first level. Concession services are managed by Sodexo, Inc.

DOORS OPEN
We highly recommend getting inside the arena doors in plenty of time to enjoy pregame festivities and avoid typical congestion near game time. Showing up early and becoming familiar with your surroundings will be the best way to make your game day experience a great one. Yost Ice Arena gates open 1.5 hours prior to puck-drop.

ELEVATOR
Yost Ice Arena has one elevator available for use by guests with a disability for access to the second level seating areas. The location of the elevator is near the lockers on the first level, west side and is indicated on the map.

EXIT/RE-ENTRY
Guests are not permitted to leave Yost Ice Arena and return on the same ticket. Re-admittance to Yost ice Arena will be allowed only in the case of an emergency. Those needing to exit Yost Ice Arena for this purpose must see an Event Team member at the doors prior to exiting.

FAN CONDUCT
Guests using foul language, making obscene gestures, or appearing inebriated will be ejected from Yost Ice Arena. Any guest entering the ice or any other restricted areas or throwing objects in the stands or onto the ice surface throwing subject to a citation and/or ejection. Guests' season tickets may be subject to termination if they or the persons holding their ticket are found to be the cause of these problems. If someone is interfering with your enjoyment of the game, please contact a Yost Ice Arena Event Member for assistance.

FIRST AID
American Red Cross personnel are located throughout the arena and are available for assistance. An ambulance and EMT staff are on site at Yost Ice Arena during all games in the SW corner, ice level by the Zamboni pit and are prepared to assist any guest in need. Should you require medical assistance, please see a Yost Ice Arena Event Team Member.

LOST & FOUND
Found items can be given to a Yost Ice Arena Event Team Member or a Department of Public Safety Officer. Anyone wishing to inquire about a lost item may do so at the Yost Facility Office in the NW corner of the lobby or call (734) 647-7482.

LOST CHILDREN
Lost children should be taken to the nearest police officer, Yost Arena Event Team Member, or to the Facility Office for attempts to find their parents and/or guardians

MEDIA ENTRANCE/WILL CALL
The designated entry point for media and media will call is located at the NW doors of the north lobby of Yost Ice Arena.

PARKING
Access to very limited game day/cash sales parking is available at the Athletic Lot and the Glick Lot from State Street. Hoover Street provides another entry point into the Athletic Lot, and once State Street becomes too congested with traffic as game time nears, this becomes the only access point into the lot. Please check the Michigan Hockey Game Day Central page on www.mgoblue.com for the most up to date parking information for each game.

CHAMPION BOXES AND CLUB LEVEL PARKING
Designated parking has been set up for Champion Boxes and Club Level ticket holders. This area is located between the baseball stadium and the indoor track building. A parking staff member will monitor the lot and a Champion Box or Club Level parking permit is required to park in this area.

MISCELLANEOUS PARKING INFORMATION
The University of Michigan will not be responsible for loss of or damage to vehicles parked for an ice hockey game or their contents. Holder of ice hockey parking permits should clearly display their permits on the dashboard of their cars to assist parking personnel in directing them to the proper lots. Permits should be displayed at all times (even when entering the game) to avoid being towed.

All drivers should be alert to instructions from the uniformed police officers and parking personnel who will be directing traffic. Patrons are reminded that normal parking regulations apply on game day and all vehicles must be parked in one (1) designated space. Vehicles parked in fire lanes, at the end of aisles, and in any other illegal location will be ticketed and/or towed. If you are unable to find a legal parking space, please see a parking attendant for assistance. Spaces are available on a first-come, first-serve basis. Spaces may not be reserved for later arriving vehicles unless authorized by the UM Athletic Department. If you arrive at your designated lot and it is full, you will be directed to the next available lot. Fans may not undertake any commercial, promotional, advertising or marketing activities in UM lots without written authorization from the UM Athletic Department.

PROGRAMS & MERCHANDISE
Official souvenir programs are available from vendor stands located at the East entrance and the NE and NW corners of the ice level. Officially-licensed University of Michigan souvenirs are available at M-Den Shops located in the NE and NW corners

SAFETY AT YOST ICE ARENA
For emergency procedures, instructions for maintaining a safe environment at Yost Ice Arena, and lists of permitted and prohibited items, visit the Safety at Yost Ice Arena page.

SMOKING
The University of Michigan is a smoke-free campus. For the health and enjoyment of our guests, smoking is prohibited in ALL areas of the arena and the arena grounds. In addition, guests wanting to leave and smoke may not re-enter the arena. It is the responsibility of all guests to observe the no-smoking regulation.

TELEPHONES
Guests needing to make an emergency phone call may do so at the Yost Arena Facility Office located in the NW corner of the arena.

TICKETS AND ADMISSION
Yost Ice Arena doors will be open 1.5 hours prior to the drop of the puck. Tickets can be purchased at the NW ticket booth when doors open. Tickets cannot be refunded or replaced if lost, stolen, or destroyed. Children of all ages must have tickets for admission.

Ticket Will-Call -- Located at the NW lobby ticket window and opens 1.5 hours prior to puck-drop and will remain open until the end of the 2nd period.

Michigan Player and Visiting Team Will-Call -- Located at the NE Lobby Ticket window and opens 1.5 hours prior to puck-drop and will remain open until the end of the 2nd period.

Recruits -- Located at the NE lobby ticket window and opens 1.5 hours prior to puck-drop. It will remain open until the end of the 2nd period.

WATER FOUNTAINS
Water fountains are located behind Section 8, Section 22 and in the NW lobby hallway across from the Marketing counter. Please ask a Yost Arena Event Team Member for directions


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