The University of Michigan has established these policies and procedures in an effort to ensure that our guests with a disability enjoy their game day experience at Michigan Stadium. If you have any questions about these policies and procedures, please see the nearest Game Operations Team Member. Also, if you have any post game day input, please e-mail us at guestservices@umich.edu.

PARKING/COURTESY SHUTTLE SERVICE
Parking for guests with mobility impairments is available in the following lots: Blue, Blue West, Green, and Brown. A limited number of single-game parking passes for persons needing accessible parking is available by calling the Michigan Ticket Office (734-764-0247).

The University of Michigan provides complimentary shuttle service for guests with a disability to and from several parking lots and Michigan Stadium. For more information, please contact the nearest Game Operations Team Member for information.

DROP-OFF LOCATIONS
Guests needing to be dropped off and picked up at Michigan Stadium may do so at Gates 2 (Varsity Plaza) and at the Hoover Street Entry to the Buffalo Lot. Wheelchair accessible shuttles are available to/from the Buffalo Lot Drop-Off Location. Please see the Courtesy Shuttle Service Schedule for more information. Drop off is no longer available at Gate 9 of the stadium due to the closure of Keech Street.

GATES
Entry gates 2 (Wolverine Plaza), 4 (Champions Plaza) and 8 (Wolverine Plaza) are ADA accessible entrances into Michigan Stadium.

ACCESSIBLE ROUTES
The Football Game Day Map identifies accessible pathways into the stadium from parking areas; to accessible seating areas inside the stadium from gates; and to accessible restrooms. If guests need assistance to/from different areas, please contact the nearest Game Operations Team Member for help.

WILL CALL
The Public Will Call ticket window is located at the Stadium Blvd. entrance of Crisler Arena (Gate A) and is on an accessible path. The accessible Student Will Call ticket window may be accessed by entering Gate 8 of Michigan Stadium where you will be escorted to the Guest Services location inside the stadium. Both will call windows open at 2.5 hours prior to kick-off and will remain open until the start of the 3rd quarter.

PORTALS
The following portal entries are ADA accessible entrances into Michigan Stadium accessible seating locations: Sections 1 - 7, 15, 31, and 39 - 44.

ASSISTED LISTENING DEVICES
Assisted Listening Devices (ALDs) are available for loan at no charge in the Guest Services building at Gate 9 (North end of the Stadium). A driver's license, credit card or some other acceptable form of picture identification is required as a deposit. ALD's must be returned within 45 minutes after the end of the game.

RESTROOMS
The following permanent restroom locations are ADA accessible: Sections 1 (M/W), 7 (W), 14 (M/W), 32 Upper (M/W), Section 39 (M/W) and the north and south end buildings. There are accessible portable toilets located throughout the stadium as well.

TICKETING/SEATING
Accessible (wheelchair) seating is indicated on the football game day map as the blue highlighted sections. The following ticketing/seating policies and procedures will be in place for persons with a disability:

• Persons with a disability who a wheelchair will be entitled to one wheelchair and one companion ticket per game consistent with the normal ticket policies. View the wheelchair accessible ticket policy.
  
  
• When a ticket holder in a bench seating area of the stadium needs an accessible seat for a single game, whether bench tickets were purchased from the ticket office or otherwise acquired, a person must return the tickets to the Athletic Ticket Office by 5 p.m. on the Wednesday prior to the game to exchange their tickets for a wheelchair and companion ticket. Subject to availability, the ticket office will use its best efforts to provide such tickets in a comparable location to their original bench tickets. Likewise, a person who has ticket(s) in wheelchair accessible seating and transfers them to a patron who does not need such seating must return the tickets to the Athletic Ticket Office by 5 p.m. on the Wednesday prior to the game to exchange their tickets for bench seating.
  
  If you have any questions, please contact the Michigan Athletic Ticket Office at 866-296-MTIX or mtickets@umich.edu.
  
  
• No season ticket or individual game ticket will be sold or exchanged to customers without disabilities (other than non-disabled companions of guests who use wheelchairs) in any wheelchair seating location or companion seat. Persons who purchase (season or individual tickets) or exchange tickets in the wheelchair accessible section will be required to verify the need for a wheelchair accessible seating location.