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Ticket Office Frequently Asked Questions (General)
• Other FAQs: Football | Ticket Marketplace
What are the ticket office hours?
Monday thru Friday 8:30 am to 5 pm. Summer hours of 8:30 am to 4:30 pm are observed June thru mid August. The office is closed on the weekends. Internet sales are available on www.mgoblue.com 24 hours a day, seven days a week as available.
How do I get to the athletic ticket office?
The ticket office is located at 1000 S State St, North of Yost Ice Arena. From I-94, take exit 177 to State St, turn North onto State St, approximately two miles. The ticket office is on the West side of State St north of Yost Ice Arena.
From M-14, take exit 3 (downtown Ann Arbor), the exit runs into Main St. Continue south on Main St through town and turn left on Packard, then right onto State St. The ticket office is the second building south of Hoover.
Does the ticket office send out order confirmations?
Ticket order confirmations are not mailed, but you may contact the ticket office for verification of your order at 734/764-0247 or e-mail mtickets@umich.edu.
What do I do if I have a ticket problem (i.e. lost tickets) and the ticket office is closed?
If the tickets have been lost or stolen, please go to the ticket office will call (of the event) and an available ticket representative will be able to assist you. If you are not the ticket holder, please bring documentation from the original ticket holder authorizing you to have access to those specific tickets.
Does the ticket office sell gift certificates?
The ticket office does not offer gift certificates at this time.
Does a baby/child need a ticket?
Michigan follows the Big Ten policy of requiring a ticket for everyone regardless of age including infants being carried and/or in back or front packs.
Is it safe to purchase a ticket from people outside the stadium/arena?
Counterfeit Tickets: Only tickets purchased directly from the Michigan Ticket Office are guaranteed to be valid. Persons admitted to the stadium with counterfeit tickets will be removed from the stadium.
Scalping: Scalping (selling a ticket above face value) violates University policy and Michigan law. Attempting to sell or solicit the sale of a ticket(s) (even at face value) on campus without a permit also violates University policy. Therefore, a violation of these University policies or this Michigan law may result in your ineligibility to purchase season tickets in the future even if criminal charges are not filed against you. The Athletic Department reserves the right to cancel any existing season or single-game ticket orders and declare you ineligible to order future tickets if we receive sufficient evidence that a ticket assigned to you was sold or offered for resale for greater than the face value of the ticket.
How can I have someone else pick up my tickets?
Student tickets must be picked up by the student with their valid student ID or by their spouse.
Tickets ordered by the general public, faculty, or alums can be picked up by a third party if the request is made at the time of the order. Any requests for third party pickup after the initial order, must be accompanied by a signed letter from the purchaser naming the party authorized to pick up the tickets.
Is it possible to transfer my season tickets to any person?
The purchase of season tickets is not a property right but rather a privilege that is assigned annually to you by the Michigan Athletic Department. Season ticket holder privileges may only be transferred to a spouse of a season ticket holder, or to the surviving spouse in the event of death. Such privileges cannot be transferred to children, colleagues, or friends of a season ticket holder.
I recently married; can I add my spouse's name to my account?
Due to the above transfer policy, only a spouse's name can be added to your account. To do so, please send us a written request signed by you and a copy of your marriage certificate. To remove a spouse's name, please send us a notarized written request signed by the both of you or a certified copy of your divorce papers.
How do I change my email or home address?
You can mail a copy of your current driver's license with address corrections to the Michigan ticket office, 1000 S State St, Ann Arbor, MI 48109. Please list your old address as well as your new one so we may accurately identify your record. You may also fax this information to 734/936-8942.
Is the 8 digit student ID # the same as the M-Card #?
Your 8 digit student ID # is the same as the M-Card #. If you don't have your 8 digit number, you can list your social security number which can be cross referenced with the university data base to obtain your M-Card #.
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