2013-14 U-M Student Men's Basketball Ticket Policies
Due to unprecedented interest in 2013-14 Men's Basketball Student Season Tickets, the Michigan Athletic Department is implementing a new Season Ticket Policy. This season there was a record number of students who purchased tickets (a 67% increase over last season) this new Season Ticket Policy was created to accommodate as many students as possible.
» Learn More: 2013-14 Student Season Ticket Holder Seating Plan
ELIGIBILITY: To be eligible to order and maintain a Michigan basketball season ticket, you must intend to register for classes for the entire Fall 2013 term and Winter 2014 term.
PROOF OF ELIGIBILITY: The Ticket Office will check your registration status with the Registrar's Office. If you are not properly registered prior to the beginning of the basketball season, your season ticket will be held until you provide us with proof of such registration. If you are not properly registered after the season begins, the Ticket Office will deactivate the bar code on your season tickets for the remaining games and no refund will be issued.
DISABILITY: The Athletic Department encourages persons with disabilities to attend Michigan basketball games. If you need to purchase a wheelchair accessible season ticket or have questions about the physical access provided, please call the Ticket Office at (866) 296-6849 (MTIX) prior to ordering tickets or attending a game.
DELIVERY: Basketball season tickets will be loaded to your MCard student ID which will be scanned for entry to Crisler Center.
STUDENT ID: Your student ID must be presented to enter Crisler Center. No one shall use the ID of another student.
NON-STUDENT USE: You can transfer your claimed ticket to a non-student for FREE and as long as they attend the game with your ticket -- you will receive attendance credit. A student ticket may be used by a non-student and does not need to be validated. However, the non-student MUST enter through the Maize Rage entrance. Please visit our Basketball MCard Policy page to find out more about the electronic ticket transfer process. The deadline to transfer your ticket is three (3) hours prior to the game.
H.A.I.L: Learn about our student loyalty program where you can get rewarded for attending Athletic events, including men's basketball. [ MGoBlue.com/Hail ]
SCALPING: Scalping (selling a ticket above face value) violates University policy and Michigan law. Attempting to sell or solicit the sale of a ticket (even at face value) on campus without a permit also violates University policy. Therefore, a violation of these University policies or this Michigan law may result in your ineligibility to purchase tickets in the future even if criminal charges are not filed against you. The Athletic Department reserves the right to declare you ineligible to order tickets if it receives sufficient evidence that a ticket assigned to you was sold or was offered for sale at greater than the face value of the ticket.
NSF CHECKS: Returned checks will be assessed a $30 fee. If you do not honor your returned check promptly, your ticket order will be canceled. You will be responsible for the $30 fee before you may purchase tickets to any Michigan sporting event.
REFUNDS: With the new student seating plan in place, any Men's Basketball Student Season Ticket Holder who would like a full refund ($200) can notify the ticket office immediately through Monday, Sept. 30. Email your student ID number, name and refund request to firstname.lastname@example.org. No refunds will be given on any individual games (either unclaimed or claimed and unattended). Additionally, students who want to try this new process first will be offered the chance to claim tickets to the first claim period, and can request a refund if desired by Nov. 15. The prorated refund amount after the first claim period is $150. Please note, refunds do not include interest and will only include the $15 application fee if you purchased basketball tickets without also purchasing football tickets. No phone requests will be accepted. Additionally, there will be no refunds for students whose season tickets have been voided because the student is not properly registered.
MISCELLANEOUS: Only tickets purchased directly from the Ticket Office are guaranteed to be valid. Individuals admitted with invalid tickets will be ejected. Everyone must have a ticket regardless of age. The Ticket Office assumes no responsibility for lost, stolen or destroyed tickets, or tickets mailed from locations other than the Ticket Office.